# MessageBird (Bird): Connectivity platform - Subset of WhatsApp onpremise channels experiencing issues sending media messages

> MessageBird (Bird) status incident “Connectivity platform - Subset of WhatsApp onpremise channels experiencing issues sending media messages” on 2024-02-07: impact minor (vendor’s label), 6.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/rbhcrr50q31j
Last updated: 2024-02-07T22:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-07 16:07 UTC · Resolved: 2024-02-07 22:45 UTC · Duration: 6.6 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/rbhcrr50q31j](https://status.bird.com/incidents/rbhcrr50q31j)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2024-02-07 22:45 UTC: Our engineering team has diligently monitored the situation and can confirm that the mitigation measures have effectively resolved the issue. We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2024-02-07 16:07 UTC, resolved after 6.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/rbhcrr50q31j
- Citation: MessageBird (Bird), “Connectivity platform - Subset of WhatsApp onpremise channels experiencing issues sending media messages” (2024-02-07 16:07 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/rbhcrr50q31j (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Connectivity platform - Subset of WhatsApp onpremise channels experiencing issues sending media messages (2024-02-07)](https://rewindex.com/company/messagebird-bird/incidents/rbhcrr50q31j)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/rbhcrr50q31j · Markdown: https://rewindex.com/company/messagebird-bird/incidents/rbhcrr50q31j.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/rbhcrr50q31j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:54.776Z