# MessageBird (Bird): On-prem WhatsApp channels are degraded

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-24 09:41 UTC · Resolved: 2023-08-24 15:22 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/qjsjlx62xc4l](https://status.bird.com/incidents/qjsjlx62xc4l)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2023-08-24 15:22 UTC: Most of the impact of this incident has been resolved. A small subset of WhatsApp channels using a Turkish number might still experience receiving media content through their WhatsApp channel. Engineering will work on a solution for this. Please feel free to reach out to support with any questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/qjsjlx62xc4l · Markdown: https://rewindex.com/company/messagebird-bird/incidents/qjsjlx62xc4l.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/qjsjlx62xc4l · Generated 2026-10-18T10:42:23.844Z