# MessageBird (Bird): Inbox agents are not able to accept tickets.

> MessageBird (Bird) status incident “Inbox agents are not able to accept tickets.” on 2021-11-02: impact minor (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/q9zg0zv8q1xk
Last updated: 2021-11-02T14:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-02 14:09 UTC · Resolved: 2021-11-02 14:28 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/q9zg0zv8q1xk](https://status.bird.com/incidents/q9zg0zv8q1xk)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2021-11-02 14:28 UTC: This incident has been resolved. We apologise for any inconvenience this has caused you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2021-11-02 14:09 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/q9zg0zv8q1xk
- Citation: MessageBird (Bird), “Inbox agents are not able to accept tickets.” (2021-11-02 14:09 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/q9zg0zv8q1xk (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Inbox agents are not able to accept tickets. (2021-11-02)](https://rewindex.com/company/messagebird-bird/incidents/q9zg0zv8q1xk)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/q9zg0zv8q1xk · Markdown: https://rewindex.com/company/messagebird-bird/incidents/q9zg0zv8q1xk.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/q9zg0zv8q1xk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:37.622Z