# MessageBird (Bird): Delivery issue to Netherlands operators last night

> MessageBird (Bird) status incident “Delivery issue to Netherlands operators last night” on 2018-02-01: impact none (vendor’s label), 6.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/mpk10v8nf8m7
Last updated: 2018-02-01T15:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-02-01 09:11 UTC · Resolved: 2018-02-01 15:14 UTC · Duration: 6.0 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/mpk10v8nf8m7](https://status.bird.com/incidents/mpk10v8nf8m7)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2018-02-01 15:14 UTC: Last night at 6:00pm CET the primary connection for the T-Mobile network in NL had to be adjusted for unexpected maintenance reasons on the network carrier’s side. Our failover-system switched to the redundant, direct connection in place, which unfortunately showed delays caused by high volume of messages being sent at once. Due to an internal upgrade of our platform’s route performance monitoring system, the initial designated monitor did not recognise the delays and hence didn’t trigger the next failover correctly. Because of this, the issue that occurred was not corrected automatically and in the usual timely manner so that no impact would’ve been experienced. We have taken further measures by reassessing the monitoring in place as well as adjusting the internal notification scheme to increase visibility for future occurrences. The issue had been resolved automatically on the connection’s side as well as on our side by manually interfering in the failover system.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2018-02-01 09:11 UTC, resolved after 6.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/mpk10v8nf8m7
- Citation: MessageBird (Bird), “Delivery issue to Netherlands operators last night” (2018-02-01 09:11 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/mpk10v8nf8m7 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Delivery issue to Netherlands operators last night (2018-02-01)](https://rewindex.com/company/messagebird-bird/incidents/mpk10v8nf8m7)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/mpk10v8nf8m7 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/mpk10v8nf8m7.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/mpk10v8nf8m7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:39:18.944Z