# MessageBird (Bird): Contact search not producing consistent results

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-03 14:58 UTC · Resolved: 2021-09-03 15:57 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/m2fk2tzpqxl1](https://status.bird.com/incidents/m2fk2tzpqxl1)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2021-09-03 15:57 UTC: This incident has been resolved, search functionality by first name or last name is restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/m2fk2tzpqxl1 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/m2fk2tzpqxl1.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/m2fk2tzpqxl1 · Generated 2026-10-18T11:40:55.580Z