# MessageBird (Bird): For users of "Inbox Agent" role, When an end-user quotes a Whatsapp message while sending a reply, the reply doesn't appear on inbox. Other platforms and other Whatsapp messages continue to function properly.

> MessageBird (Bird) status incident “For users of "Inbox Agent" role, When an end-user quotes a Whatsapp message while sending a reply, the reply doesn't appear on inbox. Other platforms and other Whatsapp messages continue to function properly.” on 2024-07-04: impact none (vendor’s label), 29 min, 1

Canonical: https://rewindex.com/company/messagebird-bird/incidents/kj9grq942k5x
Last updated: 2024-07-04T04:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-04 04:30 UTC · Resolved: 2024-07-04 04:59 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/kj9grq942k5x](https://status.bird.com/incidents/kj9grq942k5x)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2024-07-04 04:59 UTC: A fix has been deployed and verified.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2024-07-04 04:30 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/kj9grq942k5x
- Citation: MessageBird (Bird), “For users of "Inbox Agent" role, When an end-user quotes a Whatsapp message while sending a reply, the reply doesn't appear on inbox. Other platforms and other Whatsapp messages continue to function properly.” (2024-07-04 04:30 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/kj9grq942k5x (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): For users of "Inbox Agent" role, When an end-user quotes a Whatsapp message while sending a reply, the reply doesn't appear on inbox. Other platforms and other Whatsapp messages continue to function properly. (2024-07-04)](https://rewindex.com/company/messagebird-bird/incidents/kj9grq942k5x)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/kj9grq942k5x · Markdown: https://rewindex.com/company/messagebird-bird/incidents/kj9grq942k5x.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/kj9grq942k5x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:00:17.298Z