# MessageBird (Bird): Investigation issues with SMS platform

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-11-12 14:19 UTC · Resolved: 2020-11-12 16:00 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/f0ydz3dlwnxt](https://status.bird.com/incidents/f0ydz3dlwnxt)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2020-11-12 16:00 UTC: This incident has been resolved. We are investigating the root cause and defining follow-up actions. Because of the severity of the incident a internal post mortem will be written.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/f0ydz3dlwnxt · Markdown: https://rewindex.com/company/messagebird-bird/incidents/f0ydz3dlwnxt.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/f0ydz3dlwnxt · Generated 2026-10-18T10:35:02.264Z