# MessageBird (Bird): SMS service: One of the SMPP servers unavailable for new binds

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-07 08:41 UTC · Resolved: 2020-09-07 09:07 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/cwwpyjyvlfsb](https://status.bird.com/incidents/cwwpyjyvlfsb)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2020-09-07 09:07 UTC: This incident has been resolved. Customers were not able to create new SMPP connections/binds to SMPP01 (smpp01.messagebird.com). Active connections/binds to SMPP01 were not impacted, and able to send and receive SMS traffic. Please be advised we offer multiple SMPP servers, where customers are able to connect and send traffic to: - smpp01.messagebird.com - smpp02.messagebird.com - smpp03.messagebird.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/cwwpyjyvlfsb · Markdown: https://rewindex.com/company/messagebird-bird/incidents/cwwpyjyvlfsb.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/cwwpyjyvlfsb · Generated 2026-10-18T11:38:48.827Z