# MessageBird (Bird): Inbox: delay in realtime updates about tickets

> MessageBird (Bird) status incident “Inbox: delay in realtime updates about tickets” on 2022-10-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/blwv1n0pwkgb
Last updated: 2022-10-19T11:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-10-19 11:30 UTC · Resolved: 2022-10-19 11:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/blwv1n0pwkgb](https://status.bird.com/incidents/blwv1n0pwkgb)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2022-10-19 11:30 UTC: Between 13:20 UTC and 16:25 UTC we had degraded performance in our system. Inbox customers may have experienced slow performance when loading tickets on the dashboard. Some customers may have experienced timeouts resulting in tickets not loading. We can confirm that tickets were created in time but real-time events to update the front-end were delayed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2022-10-19 11:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/blwv1n0pwkgb
- Citation: MessageBird (Bird), “Inbox: delay in realtime updates about tickets” (2022-10-19 11:30 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/blwv1n0pwkgb (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Inbox: delay in realtime updates about tickets (2022-10-19)](https://rewindex.com/company/messagebird-bird/incidents/blwv1n0pwkgb)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/blwv1n0pwkgb · Markdown: https://rewindex.com/company/messagebird-bird/incidents/blwv1n0pwkgb.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/blwv1n0pwkgb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:00:06.853Z