# MessageBird (Bird): [Connectivity Platform] Conversations API seeing some errors with increased latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-25 00:35 UTC · Resolved: 2025-10-25 01:37 UTC · Duration: 1.0 h
- Updates: 5 · Affected components: Connectivity Platform - Conversations - API, Conversations - API
- [Vendor status page: https://stspg.io/4hj4nzpzpxw6](https://stspg.io/4hj4nzpzpxw6)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **investigating** 2025-10-25 00:35 UTC: We are seeing some small amount of API request acceptance errors on the conversations API on the Connectivity Platform. Some API calls are also experiencing increased latency. It is being actively investigated.
- **investigating** 2025-10-25 00:37 UTC: We are continuing to investigate this issue.
- **identified** 2025-10-25 00:44 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-10-25 01:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-25 01:37 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/6wzbq52yptzz · Markdown: https://rewindex.com/company/messagebird-bird/incidents/6wzbq52yptzz.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/6wzbq52yptzz · Generated 2026-10-18T12:41:32.568Z