# MessageBird (Bird): Service interruption for smpp01.messagebird.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-04-16 12:52 UTC · Resolved: 2018-04-16 14:18 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/62y878ch7hws](https://status.bird.com/incidents/62y878ch7hws)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2018-04-16 14:18 UTC: The SMPP platform encountered a race condition that affected the queues of incoming and outgoing messages. Within 10 minutes, we've identified and fixed the bug, and soon thereafter deployed the fix, thereby resolving the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/62y878ch7hws · Markdown: https://rewindex.com/company/messagebird-bird/incidents/62y878ch7hws.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/62y878ch7hws · Generated 2026-10-18T12:32:35.405Z