# MessageBird (Bird): Unable to create new SMS channels in Engagement Platform

> MessageBird (Bird) status incident “Unable to create new SMS channels in Engagement Platform” on 2023-09-12: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/44nnk1fvkb33
Last updated: 2023-09-12T17:47:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-12 15:19 UTC · Resolved: 2023-09-12 17:47 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/44nnk1fvkb33](https://status.bird.com/incidents/44nnk1fvkb33)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2023-09-12 17:47 UTC: The problem was identified and fix implemented.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2023-09-12 15:19 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/44nnk1fvkb33
- Citation: MessageBird (Bird), “Unable to create new SMS channels in Engagement Platform” (2023-09-12 15:19 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/44nnk1fvkb33 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Unable to create new SMS channels in Engagement Platform (2023-09-12)](https://rewindex.com/company/messagebird-bird/incidents/44nnk1fvkb33)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/44nnk1fvkb33 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/44nnk1fvkb33.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/44nnk1fvkb33 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:20.239Z