# MessageBird (Bird): Connectivity platform - WhatsApp On-premise: Some channels unable to send outbound media

> MessageBird (Bird) status incident “Connectivity platform - WhatsApp On-premise: Some channels unable to send outbound media” on 2024-02-05: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/39wdskrm0k7j
Last updated: 2024-02-05T13:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-05 11:50 UTC · Resolved: 2024-02-05 13:13 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/39wdskrm0k7j](https://status.bird.com/incidents/39wdskrm0k7j)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2024-02-05 13:13 UTC: Our engineering has resolved the issue and confirmed that affected channels can send outbound media. We apologise for any inconvenience this may have caused you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2024-02-05 11:50 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/39wdskrm0k7j
- Citation: MessageBird (Bird), “Connectivity platform - WhatsApp On-premise: Some channels unable to send outbound media” (2024-02-05 11:50 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/39wdskrm0k7j (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Connectivity platform - WhatsApp On-premise: Some channels unable to send outbound media (2024-02-05)](https://rewindex.com/company/messagebird-bird/incidents/39wdskrm0k7j)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/39wdskrm0k7j · Markdown: https://rewindex.com/company/messagebird-bird/incidents/39wdskrm0k7j.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/39wdskrm0k7j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:01.226Z