# MessageBird (Bird): Engagement platform email creation failures and delays in processing incoming email for a short period

> MessageBird (Bird) status incident “Engagement platform email creation failures and delays in processing incoming email for a short period” on 2023-11-23: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/2klqrml62y8y
Last updated: 2023-11-23T18:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-23 15:56 UTC · Resolved: 2023-11-23 18:29 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/2klqrml62y8y](https://status.bird.com/incidents/2klqrml62y8y)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2023-11-23 18:29 UTC: This incident has been resolved. Email delivery in Engagement Platform was temporarily affected, impacting a small segment of our traffic. All records have been successfully replayed, ensuring the delivery of emails. Affected customers may notice delays in delivery and status updates for emails sent between 13:04 UTC to 14:20 UTC on the Engagement Platform.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2023-11-23 15:56 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/2klqrml62y8y
- Citation: MessageBird (Bird), “Engagement platform email creation failures and delays in processing incoming email for a short period” (2023-11-23 15:56 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/2klqrml62y8y (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Engagement platform email creation failures and delays in processing incoming email for a short period (2023-11-23)](https://rewindex.com/company/messagebird-bird/incidents/2klqrml62y8y)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/2klqrml62y8y · Markdown: https://rewindex.com/company/messagebird-bird/incidents/2klqrml62y8y.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/2klqrml62y8y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:21.710Z