# MessageBird (Bird): WhatsApp media messages delivery issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-05-13 10:49 UTC · Resolved: 2021-05-13 16:24 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/26bvrjhkmbks](https://status.bird.com/incidents/26bvrjhkmbks)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2021-05-13 16:24 UTC: Facebook has informed us that their services have recovered from an earlier outage impacting media message delivery. The media message delivery service is now up and running.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/26bvrjhkmbks · Markdown: https://rewindex.com/company/messagebird-bird/incidents/26bvrjhkmbks.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/26bvrjhkmbks · Generated 2026-10-18T12:35:52.206Z