# MessageBird (Bird): Engagement Platform: Contact/Audience data maybe be out of sync

> MessageBird (Bird) status incident “Engagement Platform: Contact/Audience data maybe be out of sync” on 2024-01-05: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/23ggyrv8cmgf
Last updated: 2024-01-05T15:13:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-05 12:31 UTC · Resolved: 2024-01-05 15:13 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/23ggyrv8cmgf](https://status.bird.com/incidents/23ggyrv8cmgf)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2024-01-05 15:13 UTC: We've discovered that determining the list of impacted customers will take quite a bit more time, and because the issue is no longer occurring we are closing this incident. We will coordinate with support staff to reach out to impacted customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2024-01-05 12:31 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/23ggyrv8cmgf
- Citation: MessageBird (Bird), “Engagement Platform: Contact/Audience data maybe be out of sync” (2024-01-05 12:31 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/23ggyrv8cmgf (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Engagement Platform: Contact/Audience data maybe be out of sync (2024-01-05)](https://rewindex.com/company/messagebird-bird/incidents/23ggyrv8cmgf)`


---
Canonical: https://rewindex.com/company/messagebird-bird/incidents/23ggyrv8cmgf · Markdown: https://rewindex.com/company/messagebird-bird/incidents/23ggyrv8cmgf.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/23ggyrv8cmgf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:08:50.243Z