# MessageBird (Bird) in May 2025: incidents, uptime and changes

> MessageBird (Bird) in May 2025: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2025/05
Last updated: 2025-06-03T13:48:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 5
- By vendor impact label: minor 6, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 62.69% free of any incident; outage time 0 min, incident time 11.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/messagebird-bird/2025/04.md) · Next: [June 2025](https://rewindex.com/company/messagebird-bird/2025/06.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS delivery interruption -  Mexico- Telefonica 33403- 334030](https://rewindex.com/company/messagebird-bird/incidents/72ww4ndp8j0p.md) | none | 2025-05-06 06:00 UTC | 2025-05-06 06:00 UTC | 0 min | resolved |
| [Delays in Inbox ticket processing](https://rewindex.com/company/messagebird-bird/incidents/97lbmr7795q1.md) | minor | 2025-05-07 12:14 UTC | 2025-05-07 14:10 UTC | 1.9 h | resolved |
| [SMS delivery interruption - Mexico- AT&T All Networks](https://rewindex.com/company/messagebird-bird/incidents/km39vj5qnp99.md) | minor | 2025-05-07 17:40 UTC | 2025-05-09 17:56 UTC | 2 d | resolved |
| [SMS delivery delays - Costa Rica - Claro and VIVA](https://rewindex.com/company/messagebird-bird/incidents/7z40zk0cmrx8.md) | minor | 2025-05-07 17:44 UTC | 2025-05-07 17:56 UTC | 12 min | resolved |
| [SMS delivery delays - Azerbaijan Naxtel 400006](https://rewindex.com/company/messagebird-bird/incidents/8lw6xc9r273b.md) | minor | 2025-05-07 19:04 UTC | 2025-06-10 06:27 UTC | 33 d | resolved |
| [Incoming SMS delivery interruption - United States](https://rewindex.com/company/messagebird-bird/incidents/vbj87dtfk2vg.md) | none | 2025-05-09 15:18 UTC | 2025-05-09 15:22 UTC | 4 min | resolved |
| [Issue creating WhatsApp channel](https://rewindex.com/company/messagebird-bird/incidents/7jhtx743jtyj.md) | none | 2025-05-27 09:24 UTC | 2025-05-28 08:52 UTC | 23 h | resolved |
| [AI Agents: Some agents losing context about current conversation](https://rewindex.com/company/messagebird-bird/incidents/g10cqbskc9gz.md) | minor | 2025-05-27 13:48 UTC | 2025-06-30 20:46 UTC | 34 d | resolved |
| [Failing WhatsApp Carousel Templates](https://rewindex.com/company/messagebird-bird/incidents/p1xjvql66zk4.md) | none | 2025-05-28 10:29 UTC | 2025-05-29 07:51 UTC | 21 h | resolved |
| [SMS delivery delays - United States - T-Mobile 310160](https://rewindex.com/company/messagebird-bird/incidents/c3ts5bt505pv.md) | minor | 2025-05-30 21:29 UTC | 2025-05-31 00:20 UTC | 2.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[OPERATOR MAINTENANCE\] United States and Canada - Toll Free SMS and MMS](https://rewindex.com/company/messagebird-bird/incidents/bjfdbd7l7slg.md) | maintenance | 2025-05-01 03:00 UTC | 2025-05-01 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[OPERATOR MAINTENANCE\] United States and Canada - 10DLC MMS](https://rewindex.com/company/messagebird-bird/incidents/d3jr0j8x7273.md) | maintenance | 2025-05-06 07:00 UTC | 2025-05-06 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[OPERATOR MAINTENANCE\] United States and Canada - 10DLC MMS](https://rewindex.com/company/messagebird-bird/incidents/hmj1wp7n317d.md) | maintenance | 2025-05-07 07:00 UTC | 2025-05-07 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[OPERATOR MAINTENANCE\] Russia- Gazprom-Mobile](https://rewindex.com/company/messagebird-bird/incidents/h8vjpvdxtf30.md) | maintenance | 2025-05-12 01:00 UTC | 2025-05-12 04:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[OPERATOR MAINTENANCE\] Singapore - Singtel](https://rewindex.com/company/messagebird-bird/incidents/kr4v932q1gyk.md) | maintenance | 2025-05-19 17:00 UTC | 2025-05-19 21:00 UTC | 4.0 h | resolved |

## Cite this

MessageBird (Bird) posted 10 status incidents in May 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2025/05
- Citation: MessageBird (Bird), “MessageBird (Bird) in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2025/05 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in May 2025 (2025-05-01)](https://rewindex.com/company/messagebird-bird/2025/05)`


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Canonical: https://rewindex.com/company/messagebird-bird/2025/05 · Markdown: https://rewindex.com/company/messagebird-bird/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:03:19.661Z