# MessageBird (Bird) in December 2024: incidents, uptime and changes

> MessageBird (Bird) in December 2024: 11 incidents on its status page (3 major or critical), 98.35% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 11 (major/critical: 3) · Maintenance: 2
- By vendor impact label: critical 2, major 1, minor 4, none 4
- Uptime (vendor-reported): 98.35% free of major/critical incidents, 97.75% free of any incident; outage time 12 h 13 min, incident time 16 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/messagebird-bird/2024/11.md) · Next: [January 2025](https://rewindex.com/company/messagebird-bird/2025/01.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS delivery interruption - Belgium - Telenet Mobile 20605](https://rewindex.com/company/messagebird-bird/incidents/w3z1j880k22t.md) | critical | 2024-12-03 10:04 UTC | 2024-12-03 10:58 UTC | 54 min | resolved |
| [WhatsApp Message sending impacted by WhatsApp Business API outage](https://rewindex.com/company/messagebird-bird/incidents/fb3rj7fmwy04.md) | critical | 2024-12-11 19:01 UTC | 2024-12-12 01:50 UTC | 6.8 h | resolved |
| [Disruption in ability to send messages](https://rewindex.com/company/messagebird-bird/incidents/vk2t4d1mkbgf.md) | major | 2024-12-04 10:58 UTC | 2024-12-04 15:28 UTC | 4.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS delivery interruption - Belgium - Telenet Mobile 20605](https://rewindex.com/company/messagebird-bird/incidents/w3z1j880k22t.md) | critical | 2024-12-03 10:04 UTC | 2024-12-03 10:58 UTC | 54 min | resolved |
| [Disruption in ability to send messages](https://rewindex.com/company/messagebird-bird/incidents/vk2t4d1mkbgf.md) | major | 2024-12-04 10:58 UTC | 2024-12-04 15:28 UTC | 4.5 h | resolved |
| [Belgium Delivery failures to VOOMobile 20608](https://rewindex.com/company/messagebird-bird/incidents/17563y366msv.md) | none | 2024-12-05 16:16 UTC | 2024-12-05 17:28 UTC | 1.2 h | resolved |
| [Email replies to existing tickets are creating new tickets in Inbox](https://rewindex.com/company/messagebird-bird/incidents/j4s9dp9dtjxh.md) | minor | 2024-12-06 17:50 UTC | 2024-12-06 18:15 UTC | 25 min | resolved |
| [Validation errors for messaging new contacts via Channels and Navigator API](https://rewindex.com/company/messagebird-bird/incidents/1693qb2gm7gj.md) | none | 2024-12-11 14:41 UTC | 2024-12-11 14:41 UTC | 0 min | resolved |
| [WhatsApp Message sending impacted by WhatsApp Business API outage](https://rewindex.com/company/messagebird-bird/incidents/fb3rj7fmwy04.md) | critical | 2024-12-11 19:01 UTC | 2024-12-12 01:50 UTC | 6.8 h | resolved |
| [Flows processing is delayed](https://rewindex.com/company/messagebird-bird/incidents/5qf75k15drxw.md) | minor | 2024-12-12 16:33 UTC | 2024-12-12 18:08 UTC | 1.6 h | resolved |
| [Newly created items on our Bird platform are not showing on the listing pages](https://rewindex.com/company/messagebird-bird/incidents/cs0qc44sfpy2.md) | none | 2024-12-13 09:52 UTC | 2024-12-13 10:11 UTC | 19 min | resolved |
| [Inbound calls with call distribution are not being routed to agents](https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n.md) | minor | 2024-12-13 12:14 UTC | 2024-12-13 13:01 UTC | 47 min | resolved |
| [Campaigns: Increased Latency in Campaign sending](https://rewindex.com/company/messagebird-bird/incidents/87sp783f43lx.md) | minor | 2024-12-19 15:06 UTC | 2024-12-19 16:46 UTC | 1.7 h | resolved |
| [SMS delivery delays - Australia - Telstra MobileNet 50501](https://rewindex.com/company/messagebird-bird/incidents/33r2qxl0msgl.md) | none | 2024-12-26 04:31 UTC | 2024-12-26 23:14 UTC | 19 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Maintenance United States - Verizon](https://rewindex.com/company/messagebird-bird/incidents/p76zn23mt5hk.md) | maintenance | 2024-12-10 03:00 UTC | 2024-12-10 06:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Planned Maintenance Russia - MTS 25001](https://rewindex.com/company/messagebird-bird/incidents/cfd2ybw5m0y9.md) | maintenance | 2024-12-11 04:30 UTC | 2024-12-11 05:30 UTC | 1.0 h | resolved |

## Cite this

MessageBird (Bird) posted 11 status incidents in December 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2024/12
- Citation: MessageBird (Bird), “MessageBird (Bird) in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2024/12 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in December 2024 (2024-12-01)](https://rewindex.com/company/messagebird-bird/2024/12)`


---
Canonical: https://rewindex.com/company/messagebird-bird/2024/12 · Markdown: https://rewindex.com/company/messagebird-bird/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:34.389Z