# MessageBird (Bird) in April 2024: incidents, uptime and changes

> MessageBird (Bird) in April 2024: 9 incidents on its status page (4 major or critical), 99.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 5
- Uptime (vendor-reported): 99.26% free of major/critical incidents, 95.61% free of any incident; outage time 5 h 17 min, incident time 31 h 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/messagebird-bird/2024/03.md) · Next: [May 2024](https://rewindex.com/company/messagebird-bird/2024/05.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Notice: Template Unavailability in Engagement Platform](https://rewindex.com/company/messagebird-bird/incidents/xln7zbd3py5m.md) | major | 2024-04-01 04:39 UTC | 2024-04-01 05:21 UTC | 42 min | resolved |
| [Whatsapp Messages are Not Being Sent](https://rewindex.com/company/messagebird-bird/incidents/dctkz688stdr.md) | major | 2024-04-03 18:32 UTC | 2024-04-03 21:44 UTC | 3.2 h | resolved |
| [Unable to Display Product Catalogs](https://rewindex.com/company/messagebird-bird/incidents/bht4mz3mj5dx.md) | major | 2024-04-19 16:53 UTC | 2024-04-19 17:20 UTC | 27 min | resolved |
| [Embedded Catalog Products are Not Displaying in Emails](https://rewindex.com/company/messagebird-bird/incidents/47xqzvv21tv6.md) | major | 2024-04-24 18:34 UTC | 2024-04-24 19:30 UTC | 56 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Notice: Template Unavailability in Engagement Platform](https://rewindex.com/company/messagebird-bird/incidents/xln7zbd3py5m.md) | major | 2024-04-01 04:39 UTC | 2024-04-01 05:21 UTC | 42 min | resolved |
| [Whatsapp Messages are Not Being Sent](https://rewindex.com/company/messagebird-bird/incidents/dctkz688stdr.md) | major | 2024-04-03 18:32 UTC | 2024-04-03 21:44 UTC | 3.2 h | resolved |
| [Increased latency processing updates to contacts](https://rewindex.com/company/messagebird-bird/incidents/q8q2w8fhsmpt.md) | minor | 2024-04-12 13:31 UTC | 2024-04-12 13:58 UTC | 27 min | resolved |
| [Email channel installation is experiencing issues](https://rewindex.com/company/messagebird-bird/incidents/npny49ry599g.md) | minor | 2024-04-15 10:34 UTC | 2024-04-15 11:00 UTC | 26 min | resolved |
| [Missing WhatsApp Templates in Engagement Platform Inbox](https://rewindex.com/company/messagebird-bird/incidents/cpplvz1k3m9l.md) | minor | 2024-04-16 19:38 UTC | 2024-04-16 21:53 UTC | 2.3 h | resolved |
| [SMS Campaigns Using Navigator are Failing](https://rewindex.com/company/messagebird-bird/incidents/qprv944wy95s.md) | minor | 2024-04-18 18:30 UTC | 2024-04-19 16:41 UTC | 22 h | resolved |
| [Unable to Display Product Catalogs](https://rewindex.com/company/messagebird-bird/incidents/bht4mz3mj5dx.md) | major | 2024-04-19 16:53 UTC | 2024-04-19 17:20 UTC | 27 min | resolved |
| [Unable to clone SMS & WhatsApp campaigns](https://rewindex.com/company/messagebird-bird/incidents/b62zsk78wy18.md) | minor | 2024-04-24 16:09 UTC | 2024-04-24 17:09 UTC | 1.0 h | resolved |
| [Embedded Catalog Products are Not Displaying in Emails](https://rewindex.com/company/messagebird-bird/incidents/47xqzvv21tv6.md) | major | 2024-04-24 18:34 UTC | 2024-04-24 19:30 UTC | 56 min | resolved |

## Cite this

MessageBird (Bird) posted 9 status incidents in April 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2024/04
- Citation: MessageBird (Bird), “MessageBird (Bird) in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2024/04 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in April 2024 (2024-04-01)](https://rewindex.com/company/messagebird-bird/2024/04)`


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Canonical: https://rewindex.com/company/messagebird-bird/2024/04 · Markdown: https://rewindex.com/company/messagebird-bird/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:03:18.267Z