# MessageBird (Bird) in August 2021: incidents, uptime and changes

> MessageBird (Bird) in August 2021: 12 incidents on its status page (2 major or critical), 99.42% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 12 (major/critical: 2) · Maintenance: 5
- By vendor impact label: major 2, minor 9, none 1
- Uptime (vendor-reported): 99.42% free of major/critical incidents, 76.05% free of any incident; outage time 4 h 16 min, incident time 7.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/messagebird-bird/2021/07.md) · Next: [September 2021](https://rewindex.com/company/messagebird-bird/2021/09.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS delivery issues](https://rewindex.com/company/messagebird-bird/incidents/m3kpb9cx10g8.md) | major | 2021-08-13 04:49 UTC | 2021-08-13 08:00 UTC | 3.2 h | resolved |
| [DID calls forwarded to SIP URIs failing](https://rewindex.com/company/messagebird-bird/incidents/8hxs9qywlm29.md) | major | 2021-08-14 11:59 UTC | 2021-08-14 13:04 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problems finding contacts on Inbox](https://rewindex.com/company/messagebird-bird/incidents/f3d9sshfy8jt.md) | minor | 2021-08-02 13:19 UTC | 2021-08-09 22:20 UTC | 7 d | resolved |
| [Problems receiving messages from twitter](https://rewindex.com/company/messagebird-bird/incidents/smgbrylyxqct.md) | minor | 2021-08-03 01:24 UTC | 2021-08-03 07:50 UTC | 6.4 h | resolved |
| [Inbox functionality impaired for some customers](https://rewindex.com/company/messagebird-bird/incidents/5rwn8bnygz57.md) | minor | 2021-08-06 07:29 UTC | 2021-08-06 07:31 UTC | 2 min | resolved |
| [Investigating network issues partially degrading Conversations, Flow Builder, Inbox](https://rewindex.com/company/messagebird-bird/incidents/cnhrn9xkjmxn.md) | minor | 2021-08-06 12:08 UTC | 2021-08-06 14:34 UTC | 2.4 h | resolved |
| [Degradation of Conversations Search and Contacts](https://rewindex.com/company/messagebird-bird/incidents/lw574ym90f5w.md) | minor | 2021-08-07 16:20 UTC | 2021-08-07 16:47 UTC | 27 min | resolved |
| [SMS Message Processing Delays](https://rewindex.com/company/messagebird-bird/incidents/2jx6d4j0b3t8.md) | minor | 2021-08-10 11:45 UTC | 2021-08-10 12:57 UTC | 1.2 h | resolved |
| [Intermittent failures on FlowBuilder](https://rewindex.com/company/messagebird-bird/incidents/npykvrgh7ggg.md) | minor | 2021-08-11 23:02 UTC | 2021-08-12 00:36 UTC | 1.6 h | resolved |
| [SMS delivery issues](https://rewindex.com/company/messagebird-bird/incidents/m3kpb9cx10g8.md) | major | 2021-08-13 04:49 UTC | 2021-08-13 08:00 UTC | 3.2 h | resolved |
| [DID calls forwarded to SIP URIs failing](https://rewindex.com/company/messagebird-bird/incidents/8hxs9qywlm29.md) | major | 2021-08-14 11:59 UTC | 2021-08-14 13:04 UTC | 1.1 h | resolved |
| [Delays on message processing for our Conversations API](https://rewindex.com/company/messagebird-bird/incidents/03s13v2kk6m5.md) | minor | 2021-08-20 10:46 UTC | 2021-08-20 11:27 UTC | 41 min | resolved |
| [Delays in Inbox ticket creation](https://rewindex.com/company/messagebird-bird/incidents/x463fh0fsyv0.md) | minor | 2021-08-24 07:43 UTC | 2021-08-24 10:08 UTC | 2.4 h | resolved |
| [Inbox unavailable](https://rewindex.com/company/messagebird-bird/incidents/ss8ym75zj63x.md) | none | 2021-08-27 11:14 UTC | 2021-08-27 11:14 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Whatsapp channel database maintenance - 10th August](https://rewindex.com/company/messagebird-bird/incidents/67ycn33x3z9k.md) | maintenance | 2021-08-10 05:02 UTC | 2021-08-10 05:30 UTC | 28 min | resolved |
| [\[Scheduled\] Whatsapp channel database maintenance - 11th August](https://rewindex.com/company/messagebird-bird/incidents/rz6vv3mhjfgh.md) | maintenance | 2021-08-11 05:00 UTC | 2021-08-11 05:30 UTC | 30 min | resolved |
| [\[Scheduled\] Whatsapp channel database maintenance - 12th August](https://rewindex.com/company/messagebird-bird/incidents/5rpr7vclt9lw.md) | maintenance | 2021-08-12 05:00 UTC | 2021-08-12 05:30 UTC | 30 min | resolved |
| [\[Scheduled\] Voice Platform Maintenance](https://rewindex.com/company/messagebird-bird/incidents/v2mfnpv5hr07.md) | maintenance | 2021-08-15 21:00 UTC | 2021-08-15 21:40 UTC | 40 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/15lcr5zjxk6x.md) | maintenance | 2021-08-31 08:00 UTC | 2021-08-31 08:15 UTC | 15 min | resolved |

## Cite this

MessageBird (Bird) posted 12 status incidents in August 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/08
- Citation: MessageBird (Bird), “MessageBird (Bird) in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/08 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in August 2021 (2021-08-01)](https://rewindex.com/company/messagebird-bird/2021/08)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/08 · Markdown: https://rewindex.com/company/messagebird-bird/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:31.989Z