# Mattermost: Incident with Community

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-09 07:53 UTC · Resolved: 2022-12-09 14:03 UTC · Duration: 6.2 h
- Updates: 3 · Affected components: Community
- [Vendor status page: https://stspg.io/x1r1lx25pjs6](https://stspg.io/x1r1lx25pjs6)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)

## Summary

Mattermost Community experienced degraded availability with major impact from 2022-12-09 07:53 UTC to 2022-12-09 14:03 UTC, lasting 6 h 9 min. Mattermost applied a mitigation at 12-09 08:15 UTC and later confirmed resolution; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2022-12-09 07:53 UTC: We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.
- **monitoring** 2022-12-09 08:15 UTC: We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
- **resolved** 2022-12-09 14:03 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-12-09 07:53 UTC: [Major incident: Incident with Community](https://rewindex.com/change/ibf8272576b8c1d.md)


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Canonical: https://rewindex.com/company/mattermost/incidents/rdvyhlnrzn0x · Markdown: https://rewindex.com/company/mattermost/incidents/rdvyhlnrzn0x.md · JSON: https://rewindex.com/api/v1/companies/mattermost/incidents/rdvyhlnrzn0x · Generated 2026-10-18T10:42:30.240Z