# Mattermost: Partial outage affecting a small number of workspaces

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-09-21 20:09 UTC · Resolved: 2022-09-22 00:52 UTC · Duration: 4.7 h
- Updates: 7 · Affected components: Cloud Workspaces
- [Vendor status page: https://stspg.io/qrgq4js09p45](https://stspg.io/qrgq4js09p45)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)

## Timeline of updates

- **investigating** 2022-09-21 20:09 UTC: We are currently investigating an issue that affect a minor number of workspaces.
- **investigating** 2022-09-21 21:28 UTC: We are continuing investigating the issue.
- **identified** 2022-09-21 22:02 UTC: We have identified the root cause, and we are trying to mitigate the impact of the issue.
- **identified** 2022-09-21 22:49 UTC: We are continuing to work on a mitigation of the impact of the issue.
- **identified** 2022-09-21 23:35 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2022-09-22 00:22 UTC: A fix has been implemented and we are monitoring the issue.
- **resolved** 2022-09-22 00:52 UTC: The issue has been fully mitigated for the moment, and we are monitoring the situation.


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Canonical: https://rewindex.com/company/mattermost/incidents/bpvp9f9lz54w · Markdown: https://rewindex.com/company/mattermost/incidents/bpvp9f9lz54w.md · JSON: https://rewindex.com/api/v1/companies/mattermost/incidents/bpvp9f9lz54w · Generated 2026-10-18T12:41:33.310Z