# Mattermost: Delay on new cloud workspace signups

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-09 18:45 UTC · Resolved: 2021-06-09 21:04 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: Cloud Sign-Up, Sign-Up
- [Vendor status page: https://stspg.io/cb74w1cxmjj1](https://stspg.io/cb74w1cxmjj1)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)

## Timeline of updates

- **identified** 2021-06-09 18:45 UTC: We are currently experiencing a delay in Cloud sign-ups
- **monitoring** 2021-06-09 20:08 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2021-06-09 21:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mattermost/incidents/6dpj2cc12756 · Markdown: https://rewindex.com/company/mattermost/incidents/6dpj2cc12756.md · JSON: https://rewindex.com/api/v1/companies/mattermost/incidents/6dpj2cc12756 · Generated 2026-10-18T11:29:22.245Z