# Mattermost: This is an example incident

> Mattermost status incident “This is an example incident” on 2020-08-19: impact none (vendor’s label), -1424 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h
Last updated: 2020-08-19T18:46:56Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-19 18:46 UTC · Resolved: 2020-08-18 19:02 UTC · Duration: -1424 min
- Updates: 4
- [Vendor status page: https://stspg.io/81gr5sr8gcdc](https://stspg.io/81gr5sr8gcdc)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)

## Timeline of updates

- **monitoring** 2020-08-18 18:52 UTC: Let your users know once a fix is in place, and keep communication clear and precise.
- **identified** 2020-08-18 18:58 UTC: As you continue to work through the incident, update your customers frequently.
- **resolved** 2020-08-18 19:02 UTC: Empathize with those affected and let them know everything is operating as normal.
- **investigating** 2020-08-18 19:28 UTC: When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

## Cite this

Status incident (vendor impact label: none) posted by Mattermost, started 2020-08-19 18:46 UTC, resolved after -1424 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h
- Citation: Mattermost, “This is an example incident” (2020-08-19 18:46 UTC). Archived by Rewindex: https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h (CC BY 4.0).
- Markdown link: `[Mattermost: This is an example incident (2020-08-19)](https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h)`


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Canonical: https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h · Markdown: https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h.md · JSON: https://rewindex.com/api/v1/companies/mattermost/incidents/5y3nhvn8tx1h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:44:12.001Z