# Mattermost: Partial outage affecting new and existing installations due to Cloudflare outage in some regions.

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-06-21 07:02 UTC · Resolved: 2022-06-21 07:47 UTC · Duration: 45 min
- Updates: 4 · Affected components: Cloud Sign-Up, Sign-Up
- [Vendor status page: https://stspg.io/xyww415jxqnl](https://stspg.io/xyww415jxqnl)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)

## Part of an outage event

- [Cloudflare outage, Jun 21, 2022: 30 vendors, 30 incidents](https://rewindex.com/events/2022-06-21-cloudflare)
- This incident blames Cloudflare as the cause. (hop 1, posted +29 min vs the first vendor naming Cloudflare)
- Evidence: “…Partial outage affecting new and existing installations due to Cloudflare outage in some regions. Incident has been resolved, but we are continuing to monitor. Incident has been resolved, but we are c…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 5 blamed Cloudflare<br/>Doppler, LiveKit, Lattice, Mattermost +1"]:::blames
  root --> h1
  me["Mattermost (this incident)<br/>posted +29 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2022-06-21 07:02 UTC: We are seeing a partial outage and creation delays on new and existing workspaces in some regions due to an issue with Cloudflare API. More information about Cloudflare status: https://www.cloudflarestatus.com
- **monitoring** 2022-06-21 07:15 UTC: We are monitoring the incident and we are in contact with Cloudflare support.
- **monitoring** 2022-06-21 07:25 UTC: New workspaces are created normally and existing workspaces are starting to recover. We are actively monitoring the incident as a fix has been applied by Cloudflare.
- **resolved** 2022-06-21 07:47 UTC: Incident has been resolved, but we are continuing to monitor.


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Canonical: https://rewindex.com/company/mattermost/incidents/0vpj34qlts8z · Markdown: https://rewindex.com/company/mattermost/incidents/0vpj34qlts8z.md · JSON: https://rewindex.com/api/v1/companies/mattermost/incidents/0vpj34qlts8z · Generated 2026-10-20T00:51:25.010Z