# Mattermost

- Domain: mattermost.com · Category: collaboration
- Status page: https://status.mattermost.com (polled every 10 minutes; now operational)
- Incidents archived: 49 (18 major/critical, 49 maintenances), history since 2020-08-19
- Last 90 days: 0 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2020 | 3 | 0 | 1 | 3.0 h |
| 2021 | 10 | 2 | 11 | 2.3 h |
| 2022 | 21 | 12 | 14 | 1.1 h |
| 2023 | 9 | 4 | 13 | 1.7 h |
| 2024 | 3 | 0 | 8 | 23 min |
| 2025 | 2 | 0 | 1 | 10 h |
| 2026 | 1 | 0 | 1 | 22 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2023-09-05 04:12 UTC | [Major incident: Incident with Community](https://rewindex.com/change/if29817f0690e79.md) | pending |
| 2023-08-21 06:07 UTC | [Major incident: Incident with workspace logins](https://rewindex.com/change/i0ef238020ec9f4.md) | pending |
| 2023-07-25 10:37 UTC | [Major incident: Incident with Community](https://rewindex.com/change/id48cecf04a6e88.md) | pending |
| 2023-02-01 02:45 UTC | [Major incident: Cloudflare API issues are causing Cloud Sign-Ups to fail.](https://rewindex.com/change/ibd538174832f48.md) | pending |
| 2022-12-22 15:13 UTC | [Major incident: Incident with Mattermost Boards](https://rewindex.com/change/if505539bcf3ca0.md) | pending |
| 2022-12-09 07:53 UTC | [Major incident: Incident with Community](https://rewindex.com/change/ibf8272576b8c1d.md) | pending |
| 2022-12-08 14:10 UTC | [Major incident: Incident with Community](https://rewindex.com/change/i0207b3e3ed511a.md) | pending |
| 2022-12-07 12:40 UTC | [Critical incident: Incident with Community](https://rewindex.com/change/i48154d5f8524d2.md) | pending |
| 2022-12-06 16:00 UTC | [Major incident: Community Outage](https://rewindex.com/change/ibbff32a906edd9.md) | pending |
| 2022-12-02 20:13 UTC | [Major incident: Community Outage](https://rewindex.com/change/ib0332624176488.md) | pending |

Full timeline: [Mattermost changes](https://rewindex.com/company/mattermost/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Pricing | [https://mattermost.com/pricing](https://mattermost.com/pricing) | 2 | 2026-10-17 |  |
| Trust / security | [https://trust.mattermost.com](https://trust.mattermost.com) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 49 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-02-26 20:47 UTC | [\[Service Disruption\] Android Push Notifications Unavailable](https://stspg.io/b2fqb2tp5qd6) | none | 22 h |  |
| 2025-05-14 07:32 UTC | [\[Service Disruption\] Apple Push Notifications Unavailable](https://stspg.io/1cg75tktpjg6) | none | 16 h |  |
| 2025-02-05 17:17 UTC | [Minor Cloud workspace network performance issues](https://stspg.io/gg5dqmgd2bnd) | minor | 4.7 h |  |
| 2024-07-29 08:39 UTC | [Trial Signups Failures](https://stspg.io/442f7vp4kmkv) | minor | 42 min |  |
| 2024-06-13 19:19 UTC | [Incident with Database for single-tenant customers](https://stspg.io/8j3bc8wh42p4) | minor | 23 min |  |
| 2024-03-01 10:35 UTC | [Increased amount of API errors](https://stspg.io/twxrxjvph1ps) | minor | 19 min |  |
| 2023-09-05 04:12 UTC | [Incident with Community](https://stspg.io/fs4q12j49h7d) | major | 3.5 h |  |
| 2023-08-21 06:07 UTC | [Incident with workspace logins](https://stspg.io/pjrwcl97bbvn) | major | 1.3 h |  |
| 2023-07-25 10:37 UTC | [Incident with Community](https://stspg.io/k6k1n3k477k1) | major | 38 min |  |
| 2023-07-18 14:32 UTC | [Incident with rendering old uploaded attachments](https://stspg.io/w4xsj3d7gll3) | minor | 47 h |  |
| 2023-06-08 16:46 UTC | [Workspace Sign-Up Errors](https://stspg.io/gmv2yzklw97y) | minor | 17 min |  |
| 2023-03-10 14:57 UTC | [Incident with Community](https://stspg.io/1h924gbytxtd) | minor | 33 min |  |
| 2023-02-22 13:46 UTC | [Possible delays on cloud sign-ups](https://stspg.io/1rxj64h15vx2) | minor | 6.1 h |  |
| 2023-02-01 02:45 UTC | [Cloudflare API issues are causing Cloud Sign-Ups to fail.](https://stspg.io/ldvtwkhlnskv) | major | 2.0 h |  |
| 2023-01-18 06:30 UTC | [Incident with customer workspaces](https://stspg.io/frwl0ftwzm91) | minor | 1.7 h |  |
| 2022-12-22 15:13 UTC | [Incident with Mattermost Boards](https://stspg.io/8jdkmz7kddvc) | major | 2.7 h |  |
| 2022-12-09 07:53 UTC | [Incident with Community](https://stspg.io/x1r1lx25pjs6) | major | 6.2 h |  |
| 2022-12-08 14:10 UTC | [Incident with Community](https://stspg.io/j16qbcq25jjs) | major | 1.1 h |  |
| 2022-12-07 12:40 UTC | [Incident with Community](https://stspg.io/cnzpyx1zpwk2) | critical | 1.2 h |  |
| 2022-12-06 16:00 UTC | [Community Outage](https://stspg.io/n6986lw5j9tb) | major | 26 min |  |
| 2022-12-02 20:13 UTC | [Community Outage](https://stspg.io/lxs0g9qtcx95) | major | 1.7 h |  |
| 2022-11-11 01:55 UTC | [Experiencing intermittent DB connection issues with Mattermost Installations](https://stspg.io/8hvj9t9cc4xd) | minor | 53 min |  |
| 2022-11-04 16:57 UTC | [Delay in creating new cloud workspaces](https://stspg.io/trrrjrhkvnsm) | none | 38 min |  |
| 2022-10-28 15:12 UTC | [Delay on a small number of new cloud workspace signups](https://stspg.io/6nlscgf5cpnz) | minor | 21 min |  |
| 2022-10-25 14:05 UTC | [Minor incident](https://stspg.io/kqv37s64fmyw) | minor | 10 min |  |
| 2022-10-24 15:47 UTC | [Minor incident](https://stspg.io/qg1107vvq8rs) | minor | 6 min |  |
| 2022-10-19 20:40 UTC | [Partial Outage affecting a small number of workspaces](https://stspg.io/h5q9kffyv1m4) | minor | 48 min |  |
| 2022-10-18 17:57 UTC | [Partial Outage affecting a small number of workspaces](https://stspg.io/15gntwvc9m07) | minor | 53 min |  |
| 2022-10-14 14:17 UTC | [Partial outage affecting a small number of workspaces](https://stspg.io/46cdzxr5tpm6) | major | 1.8 h |  |
| 2022-09-21 20:09 UTC | [Partial outage affecting a small number of workspaces](https://stspg.io/qrgq4js09p45) | none | 4.7 h |  |
| 2022-09-21 15:08 UTC | [Partial outage affecting a small number of workspaces](https://stspg.io/syt67l68rm2t) | major | 1.5 h |  |
| 2022-08-31 13:41 UTC | [Partial outage affecting a small number of workspaces](https://stspg.io/ff2xgth018hg) | major | 5.2 h |  |
| 2022-06-24 06:52 UTC | [Partial outage affecting a small number of workspaces](https://stspg.io/76rtzkswjj52) | major | 1.0 h |  |
| 2022-06-22 04:29 UTC | [New workspaces delay creation](https://stspg.io/5k8ymd4h9vw7) | major | 1.3 h |  |
| 2022-06-21 07:02 UTC | [Partial outage affecting new and existing installations due to Cloudflare outage in some regions.](https://stspg.io/xyww415jxqnl) | none | 45 min |  |
| 2022-01-26 09:05 UTC | [Collapse threads are not functional in part of Cloud workspaces](https://stspg.io/5yzlnr6jvjwt) | major | 7.0 h |  |
| 2021-12-07 16:37 UTC | [Unable to create new workspaces](https://stspg.io/2whgw82ztl57) | major | 6.1 h |  |
| 2021-11-05 11:40 UTC | [New cloud signups are failing](https://stspg.io/9r5h2tsd4khh) | none | 18 min |  |
| 2021-09-16 15:40 UTC | [Degraded performance on some workspaces](https://stspg.io/pzb6n2x6p4ng) | none | 3.5 h |  |
| 2021-09-16 15:20 UTC | [Delay on new cloud workspace signups](https://stspg.io/c3f2jjh5pk7z) | minor | 30 min |  |
| 2021-06-09 18:45 UTC | [Delay on new cloud workspace signups](https://stspg.io/cb74w1cxmjj1) | minor | 2.3 h |  |
| 2021-04-13 20:36 UTC | [Delay on new cloud workspace signups](https://stspg.io/kbb0t6pb63vt) | minor | 2.4 h |  |
| 2021-03-26 09:43 UTC | [Delay on new cloud workspace signups](https://stspg.io/ck6qj4vc21b5) | major | 1.8 h |  |
| 2021-02-19 15:52 UTC | [Delay on new cloud workspace signups](https://stspg.io/jqt3ypsdvw9k) | minor | 1.9 h |  |
| 2021-01-28 10:05 UTC | [Degraded performance on some workspaces](https://stspg.io/ljhh9m2xqcld) | minor | 3.6 h |  |
| 2021-01-05 18:16 UTC | [Increased time for new cloud sign-ups](https://stspg.io/5g2y63t2t7tz) | minor | 2.2 h |  |
| 2020-11-10 18:17 UTC | [Investigating an issue with Cloud workspaces.](https://stspg.io/cdd2d1jmlqy0) | minor | 3.0 h |  |
| 2020-10-30 09:53 UTC | [Issue preparing workspaces](https://stspg.io/n7ctq7nfr49s) | minor | 0 min |  |
| 2020-08-19 18:46 UTC | [This is an example incident](https://stspg.io/81gr5sr8gcdc) | none | -1424 min |  |


## Charts

### Chart data: Mattermost status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2020 | 3 | 0 |
| 2021 | 10 | 2 |
| 2022 | 21 | 12 |
| 2023 | 9 | 4 |
| 2024 | 3 | 0 |
| 2025 | 2 | 0 |
| 2026 | 1 | 0 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2024-03 | minor | 1 |
| 2024-06 | minor | 1 |
| 2024-07 | minor | 1 |
| 2025-02 | minor | 1 |
| 2025-05 | none | 1 |
| 2026-02 | none | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/mattermost · Markdown: https://rewindex.com/company/mattermost.md · JSON: https://rewindex.com/api/v1/companies/mattermost · Generated 2026-10-18T00:37:19.053Z