# Matillion: Degraded Service:  Customers cannot create or associate subscriptions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-10 12:38 UTC · Resolved: 2021-05-10 15:48 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.matillion.com/incidents/x75st476n67m](https://status.matillion.com/incidents/x75st476n67m)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **resolved** 2021-05-10 15:48 UTC: The third-party provider has reported the incident as resolved as of May 10, 2:18 PM UTC and our internal monitoring supports this view. Service is now fully operational and available for all users.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/matillion/incidents/x75st476n67m · Markdown: https://rewindex.com/company/matillion/incidents/x75st476n67m.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/x75st476n67m · Generated 2026-10-18T12:32:47.471Z