# Matillion: New user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution

> Matillion status incident “New user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution” on 2026-07-06: impact minor (vendor’s label), 1.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/matillion/incidents/tcql5zgmz2n7
Last updated: 2026-07-06T19:03:57Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-06 17:51 UTC · Resolved: 2026-07-06 19:03 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: Pipeline Execution, US Region - Pipeline Execution, EU Region - Pipeline Execution, Pipeline Execution
- [Vendor status page: https://stspg.io/bwb2225grdhv](https://stspg.io/bwb2225grdhv)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **investigating** 2026-07-06 17:51 UTC: We are currently investigating this issue.
- **resolved** 2026-07-06 19:03 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Matillion, started 2026-07-06 17:51 UTC, resolved after 1.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/matillion/incidents/tcql5zgmz2n7
- Citation: Matillion, “New user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution” (2026-07-06 17:51 UTC). Archived by Rewindex: https://rewindex.com/company/matillion/incidents/tcql5zgmz2n7 (CC BY 4.0).
- Markdown link: `[Matillion: New user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution (2026-07-06)](https://rewindex.com/company/matillion/incidents/tcql5zgmz2n7)`


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Canonical: https://rewindex.com/company/matillion/incidents/tcql5zgmz2n7 · Markdown: https://rewindex.com/company/matillion/incidents/tcql5zgmz2n7.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/tcql5zgmz2n7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:45:59.695Z