# Matillion: Customers may have experienced issues when attempting to login or signup

> Matillion status incident “Customers may have experienced issues when attempting to login or signup” on 2021-05-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/matillion/incidents/r5fgr45c48dc
Last updated: 2021-05-12T17:23:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-12 17:23 UTC · Resolved: 2021-05-12 17:23 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.matillion.com/incidents/r5fgr45c48dc](https://status.matillion.com/incidents/r5fgr45c48dc)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **resolved** 2021-05-12 17:23 UTC: Customers may have experienced issues when logging in and signing up to the product. This was identified as an issue with one of our third party providers and this was resolved by 17:37 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Matillion, started 2021-05-12 17:23 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/matillion/incidents/r5fgr45c48dc
- Citation: Matillion, “Customers may have experienced issues when attempting to login or signup” (2021-05-12 17:23 UTC). Archived by Rewindex: https://rewindex.com/company/matillion/incidents/r5fgr45c48dc (CC BY 4.0).
- Markdown link: `[Matillion: Customers may have experienced issues when attempting to login or signup (2021-05-12)](https://rewindex.com/company/matillion/incidents/r5fgr45c48dc)`


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Canonical: https://rewindex.com/company/matillion/incidents/r5fgr45c48dc · Markdown: https://rewindex.com/company/matillion/incidents/r5fgr45c48dc.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/r5fgr45c48dc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:46:06.248Z