# Matillion: Third party system outage impacting Public API access only

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-18 13:47 UTC · Resolved: 2025-11-18 15:11 UTC · Duration: 1.4 h
- Updates: 2 · Affected components: Designer, EU Region - Designer, Designer, US Region - Designer
- [Vendor status page: https://stspg.io/myrrs7vbhq3t](https://stspg.io/myrrs7vbhq3t)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Part of an outage event

- [Cloudflare outage, Nov 18, 2025: 77 vendors, 81 incidents](https://rewindex.com/events/2025-11-18-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +2 h 18 min vs the first vendor naming Cloudflare)

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  me["Matillion (this incident)<br/>posted +2 h 18 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **identified** 2025-11-18 13:47 UTC: A third party is experiencing an ongoing incident that is causing our public API to return intermittent 500 errors. This will not impact any scheduled or design-time activities happening within the user interface.
- **resolved** 2025-11-18 15:11 UTC: The third party has resolved their ongoing incident. The public API is now functioning as intended.


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Canonical: https://rewindex.com/company/matillion/incidents/jt90qqzx92d1 · Markdown: https://rewindex.com/company/matillion/incidents/jt90qqzx92d1.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/jt90qqzx92d1 · Generated 2026-10-20T00:07:15.291Z