# Matillion: Login Issues with Matillion Hub

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-20 09:55 UTC · Resolved: 2025-10-20 09:55 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/8vc27r66lm96](https://stspg.io/8vc27r66lm96)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Summary

Matillion reported a major Matillion Hub login incident: some customers may have encountered errors or been unable to log in. The recorded start was 2025-10-20 09:55 UTC, with a computed duration of 0 min; the incident was resolved and all login services were operating normally. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2025-10-20 09:55 UTC: Between approximately 08:00 BST and 10:45 BST on October 20, 2025, some customers may have experienced errors or been unable to log in to the Matillion Hub. We have confirmed this issue is now resolved, and all login services are operating normally.

## Rewindex changes for this incident

- 2025-10-20 09:55 UTC: [Major incident: Login Issues with Matillion Hub](https://rewindex.com/change/ie9746f7bd78fdd.md)


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Canonical: https://rewindex.com/company/matillion/incidents/hb909s1mq41q · Markdown: https://rewindex.com/company/matillion/incidents/hb909s1mq41q.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/hb909s1mq41q · Generated 2026-10-18T09:56:26.687Z