# Matillion: Our engineering teams are currently investigating an issue of Agent status "UNKNOWN"

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-18 09:51 UTC · Resolved: 2024-01-18 12:13 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.matillion.com/incidents/d2yyw0tmqn9b](https://status.matillion.com/incidents/d2yyw0tmqn9b)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **resolved** 2024-01-18 12:13 UTC: The issue has been resolved and it has been confirmed that no more UNKNOWN agent statuses

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/matillion/incidents/d2yyw0tmqn9b · Markdown: https://rewindex.com/company/matillion/incidents/d2yyw0tmqn9b.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/d2yyw0tmqn9b · Generated 2026-10-18T12:35:02.033Z