# Matillion: S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-24 08:02 UTC · Resolved: 2026-07-24 15:13 UTC · Duration: 7.2 h
- Updates: 4 · Affected components: AU Region - Pipeline Execution, Pipeline Execution, Pipeline Execution, US Region - Pipeline Execution, EU Region - Pipeline Execution, Pipeline Execution
- [Vendor status page: https://stspg.io/8m280r9lbhhh](https://stspg.io/8m280r9lbhhh)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Summary

Matillion reported a major outage involving S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures, affecting Pipeline Execution in AU, EU and US regions. It started at 2026-07-24 08:02 UTC and was resolved at 2026-07-24 15:13 UTC, lasting 7 h 10 min; Matillion reported identifying the issue and implementing a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-24 08:02 UTC: We are currently investigating this issue.
- **investigating** 2026-07-24 08:32 UTC: We are continuing to investigate this issue.
- **identified** 2026-07-24 09:15 UTC: The issue has been identified and a fix is being implemented
- **resolved** 2026-07-24 15:13 UTC: This incident has been resolved

## Rewindex changes for this incident

- 2026-07-24 08:02 UTC: [Major incident: S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures](https://rewindex.com/change/i564871a317c997.md)


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Canonical: https://rewindex.com/company/matillion/incidents/cpxqqm0yqbdh · Markdown: https://rewindex.com/company/matillion/incidents/cpxqqm0yqbdh.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/cpxqqm0yqbdh · Generated 2026-10-18T09:53:34.118Z