# Matillion: Customers may experience errors while logging in or signing up

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-06-21 06:57 UTC · Resolved: 2022-06-21 09:06 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.matillion.com/incidents/bm9ttmb346vl](https://status.matillion.com/incidents/bm9ttmb346vl)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **resolved** 2022-06-21 09:06 UTC: Due to an issue with a third party provider, customers may have experienced difficulties logging into or signing up for Matillion services. No other Matillion components (such as Data Loader pipelines) were impacted, and these continued to work as expected. We will continue to monitor throughout the day.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/matillion/incidents/bm9ttmb346vl · Markdown: https://rewindex.com/company/matillion/incidents/bm9ttmb346vl.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/bm9ttmb346vl · Generated 2026-10-18T11:44:52.670Z