# Matillion: Currently unable to load projects within Maia Foundation

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-21 11:39 UTC · Resolved: 2026-07-21 12:56 UTC · Duration: 1.3 h
- Updates: 5 · Affected components: Hub
- [Vendor status page: https://stspg.io/dsc6ds6nq2qs](https://stspg.io/dsc6ds6nq2qs)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Summary

Matillion reported a critical Hub outage preventing projects from loading within Maia Foundation, starting 2026-07-21 11:39 UTC. The incident lasted 1 h 17 min and was resolved at 2026-07-21 12:56 UTC after a fix was implemented; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-21 11:39 UTC: We are currently investigating this issue.
- **identified** 2026-07-21 11:44 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-07-21 12:28 UTC: We are continuing to work on the fix will update once we go into monitoring status.
- **monitoring** 2026-07-21 12:56 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-21 12:56 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-21 11:39 UTC: [Critical incident: Currently unable to load projects within Maia Foundation](https://rewindex.com/change/i20146869a1647e.md)


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Canonical: https://rewindex.com/company/matillion/incidents/8mwpy0528knb · Markdown: https://rewindex.com/company/matillion/incidents/8mwpy0528knb.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/8mwpy0528knb · Generated 2026-10-18T11:39:05.275Z