# Matillion: Customers may have experienced issues when attempting to login or signup

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-08-07 03:23 UTC · Resolved: 2021-08-07 04:46 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.matillion.com/incidents/3h3l1m8v3lzp](https://status.matillion.com/incidents/3h3l1m8v3lzp)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **resolved** 2021-08-07 04:46 UTC: Customers may have experienced issues when logging in and signing up to the product. This was identified as an issue with one of our third party providers and this was resolved by 04:30 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/matillion/incidents/3h3l1m8v3lzp · Markdown: https://rewindex.com/company/matillion/incidents/3h3l1m8v3lzp.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/3h3l1m8v3lzp · Generated 2026-10-18T09:46:29.069Z