# Matillion: New customers may have experienced an error message when attempting to associate an instance of METL to Hub

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-14 08:11 UTC · Resolved: 2021-09-14 13:26 UTC · Duration: 5.3 h
- Updates: 1
- [Vendor status page: https://status.matillion.com/incidents/1923kn7jmfsw](https://status.matillion.com/incidents/1923kn7jmfsw)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Timeline of updates

- **resolved** 2021-09-14 13:26 UTC: This incident has been resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/matillion/incidents/1923kn7jmfsw · Markdown: https://rewindex.com/company/matillion/incidents/1923kn7jmfsw.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/1923kn7jmfsw · Generated 2026-10-18T11:40:09.201Z