# Mapbox: Increased latency and errors on Tile APIs

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-03-13 12:40 UTC · Resolved: 2025-03-14 12:33 UTC · Duration: 24 h
- Updates: 6 · Affected components: API, Maps - API
- [Vendor status page: https://stspg.io/2v59pm87z61y](https://stspg.io/2v59pm87z61y)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Summary

Mapbox reported a critical incident causing increased latency and errors on vector tile endpoints, affecting API and Maps - API. It started at 2025-03-13 12:40 UTC and was resolved at 2025-03-14 12:33 UTC, lasting 23 h 52 min. Mapbox reported successful mitigation at 03-13 21:06 UTC and monitored service stability afterward. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-13 12:40 UTC: We are investigating increased error rates and latency on our vector tile endpoints.
- **investigating** 2025-03-13 12:43 UTC: We are continuing to investigate this issue.
- **investigating** 2025-03-13 16:21 UTC: We are continuing to investigate and remediate this issue
- **monitoring** 2025-03-13 21:06 UTC: The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.
- **monitoring** 2025-03-13 23:24 UTC: Service remains stable, we'll continue to monitor overnight.
- **resolved** 2025-03-14 12:33 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-13 12:40 UTC: [Critical incident: Increased latency and errors on Tile APIs](https://rewindex.com/change/i9b8314fc6b8e9e.md)


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Canonical: https://rewindex.com/company/mapbox/incidents/zbv7h0xgj40h · Markdown: https://rewindex.com/company/mapbox/incidents/zbv7h0xgj40h.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/zbv7h0xgj40h · Generated 2026-10-18T11:31:27.477Z