# Mapbox: Increased Vector Tile errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-30 23:02 UTC · Resolved: 2024-07-31 06:41 UTC · Duration: 7.7 h
- Updates: 7 · Affected components: API, Maps - API
- [Vendor status page: https://stspg.io/8syvrzkxrnjr](https://stspg.io/8syvrzkxrnjr)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Summary

Mapbox reported a major incident affecting the live traffic vector tile service, with increased error responses and service disruptions starting 2024-07-30 23:02 UTC. It lasted 7 h 38 min and was resolved at 2024-07-31 06:41 UTC after several fixes; Vector Tiles API error rates subsided and service was fully operational. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-07-30 23:02 UTC: We are currently investigating an increase in error responses from the live traffic vector tile service.
- **identified** 2024-07-30 23:59 UTC: We have taken measures to reduce the impact and continue to monitor the incident.
- **identified** 2024-07-31 01:28 UTC: We are continuing to work on a fix for the issue.
- **identified** 2024-07-31 02:30 UTC: We are continuing to work towards a fix for the issue.
- **identified** 2024-07-31 03:35 UTC: We are working to address service disruptions caused by the ongoing issue.
- **monitoring** 2024-07-31 05:49 UTC: We have implemented several fixes and are starting to see recovery in the Vector Tiles API. We will continue to monitor the service as it returns to full health.
- **resolved** 2024-07-31 06:41 UTC: The Vector Tiles API error rates have subsided and the service is fully operational.

## Rewindex changes for this incident

- 2024-07-30 23:02 UTC: [Major incident: Increased Vector Tile errors](https://rewindex.com/change/id343f92c7b8461.md)


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Canonical: https://rewindex.com/company/mapbox/incidents/k6js9h0bfwgd · Markdown: https://rewindex.com/company/mapbox/incidents/k6js9h0bfwgd.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/k6js9h0bfwgd · Generated 2026-10-18T11:26:15.077Z