# Mapbox: Navigation Api: Partial live-data coverage in us-east-1 datacenter

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-15 23:35 UTC · Resolved: 2023-11-16 23:31 UTC · Duration: 24 h
- Updates: 3 · Affected components: API, Navigation - API
- [Vendor status page: https://stspg.io/mhffnw6ck856](https://stspg.io/mhffnw6ck856)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Timeline of updates

- **investigating** 2023-11-15 23:35 UTC: This affects live-data such as congestion, closures and incidents for Navigation apis as well as live-traffic maps. We are currently investigating the issue and have re-directed traffic to regions with complete coverage in the meantime.
- **monitoring** 2023-11-16 00:12 UTC: The partial live-data coverage in us-east-1 region has been mitigated, and the region is now processing client requests again. Investigation of root-cause is continuing and we're tracking key metrics.
- **resolved** 2023-11-16 23:31 UTC: The original issue is identified and resolved.


---
Canonical: https://rewindex.com/company/mapbox/incidents/d2hhcb9dbr6j · Markdown: https://rewindex.com/company/mapbox/incidents/d2hhcb9dbr6j.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/d2hhcb9dbr6j · Generated 2026-10-18T10:24:15.879Z