# Mapbox: Absent congestion coloring in China, Korea, Southwest Japan, and South East Asia

> Mapbox status incident “Absent congestion coloring in China, Korea, Southwest Japan, and South East Asia” on 2023-07-29: impact none (vendor’s label), -17744 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mapbox/incidents/1td5fm5xk6v5
Last updated: 2023-07-29T18:43:45Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-29 18:43 UTC · Resolved: 2023-07-17 11:00 UTC · Duration: -17744 min
- Updates: 1
- [Vendor status page: https://stspg.io/g3vjswdd682j](https://stspg.io/g3vjswdd682j)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Timeline of updates

- **resolved** 2023-07-17 11:00 UTC: We have identified an issue impacting traffic visualization and ETA's in the following countries: China, Korea, Southwest Japan (locations west of Tokushima), and much of South East Asia. There were three major impact areas, as described below. All have been resolved as of the timestamps listed for each. Customers using traffic-maps v1 & v2 in the affected region would have seen tiles with drastically underreported congestion coloring, from the period of 2023-07-17T04:04:08.148Z to 2023-07-22T01:30:12.079Z UTC (4 days 21.5 hr). Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may have received inaccurate ETA's during the period of 2023-07-19 04:49 to 2023-07-22 01:53:48 UTC (2 days and 21 hours). Finally, customers of mapbox-speeds typical data received incomplete data from the period of 2023-07-12 05:03:52 to 2023-07-21 18:05:55 UTC (9 days 13 hours). The issue is now resolved and we sincerely apologize for any inconvenience.

## Cite this

Status incident (vendor impact label: none) posted by Mapbox, started 2023-07-29 18:43 UTC, resolved after -17744 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mapbox/incidents/1td5fm5xk6v5
- Citation: Mapbox, “Absent congestion coloring in China, Korea, Southwest Japan, and South East Asia” (2023-07-29 18:43 UTC). Archived by Rewindex: https://rewindex.com/company/mapbox/incidents/1td5fm5xk6v5 (CC BY 4.0).
- Markdown link: `[Mapbox: Absent congestion coloring in China, Korea, Southwest Japan, and South East Asia (2023-07-29)](https://rewindex.com/company/mapbox/incidents/1td5fm5xk6v5)`


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Canonical: https://rewindex.com/company/mapbox/incidents/1td5fm5xk6v5 · Markdown: https://rewindex.com/company/mapbox/incidents/1td5fm5xk6v5.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/1td5fm5xk6v5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:22:59.112Z