# Mapbox: Elevated latency and error rates on Maps API

> Mapbox status incident “Elevated latency and error rates on Maps API” on 2017-02-14: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mapbox/incidents/1l32w2tr4h5b
Last updated: 2017-02-14T05:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-02-14 04:06 UTC · Resolved: 2017-02-14 05:28 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.mapbox.com/incidents/1l32w2tr4h5b](https://status.mapbox.com/incidents/1l32w2tr4h5b)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Timeline of updates

- **resolved** 2017-02-14 05:28 UTC: Between 23:30 UTC 13 February 2017 and 5:00 UTC 14 February 2017, an upstream service provider experienced a networking device failure that resulted in increased packet loss in their Eastern U.S. region. To mitigate the impact for Mapbox users, we redirected portions of our traffic away from the affected region to our secondary data store in a different region. The impact on our Maps API was elevated p90 latency for some requests; our global error rate remained normal for the duration of the event.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mapbox, started 2017-02-14 04:06 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mapbox/incidents/1l32w2tr4h5b
- Citation: Mapbox, “Elevated latency and error rates on Maps API” (2017-02-14 04:06 UTC). Archived by Rewindex: https://rewindex.com/company/mapbox/incidents/1l32w2tr4h5b (CC BY 4.0).
- Markdown link: `[Mapbox: Elevated latency and error rates on Maps API (2017-02-14)](https://rewindex.com/company/mapbox/incidents/1l32w2tr4h5b)`


---
Canonical: https://rewindex.com/company/mapbox/incidents/1l32w2tr4h5b · Markdown: https://rewindex.com/company/mapbox/incidents/1l32w2tr4h5b.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/1l32w2tr4h5b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:34.750Z