# Make: Dashboard unavailable for some users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-17 14:35 UTC · Resolved: 2026-04-17 15:14 UTC · Duration: 39 min
- Updates: 5 · Affected components: us1.make.com, Website - us1.make.com, us1.make.celonis.com, Website - us1.make.celonis.com, eu1.make.celonis.com, Website - eu1.make.celonis.com, eu1.make.com, Website - eu1.make.com, eu2.make.com, Website - eu2.make.com, us2.make.com, Website - us2.make.com
- [Vendor status page: https://stspg.io/q060tgy82qzr](https://stspg.io/q060tgy82qzr)
- [Company: Make](https://rewindex.com/company/make.md)

## Summary

Make reported a major outage preventing some users from loading the dashboard, starting at 2026-04-17 14:35 UTC and resolved at 2026-04-17 15:14 UTC, with a computed duration of 38 min. A fix was implemented at 04-17 14:52 UTC; the vendor did not disclose the cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-17 14:35 UTC: We are currently experiencing problems with loading the dashboard for some users. The root cause is identified and we are currently working on a fix.
- **investigating** 2026-04-17 14:36 UTC: We are continuing to investigate this issue.
- **identified** 2026-04-17 14:51 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-04-17 14:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-17 15:14 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-04-17 14:35 UTC: [Major incident: Dashboard unavailable for some users](https://rewindex.com/change/i8e36e541ae85be.md)


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Canonical: https://rewindex.com/company/make/incidents/ml5kv9rdddq0 · Markdown: https://rewindex.com/company/make/incidents/ml5kv9rdddq0.md · JSON: https://rewindex.com/api/v1/companies/make/incidents/ml5kv9rdddq0 · Generated 2026-10-18T10:27:06.203Z