# Make: Degradation on EU1 Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-09 16:11 UTC · Resolved: 2026-09-10 10:29 UTC · Duration: 18 h
- Updates: 3 · Affected components: eu1.make.com, Scenario Executions - eu1.make.com, eu1.make.com, Website - eu1.make.com, eu1.make.com, Responsive Webhooks - eu1.make.com
- [Vendor status page: https://stspg.io/j49gjx18vdvf](https://stspg.io/j49gjx18vdvf)
- [Company: Make](https://rewindex.com/company/make.md)

## Summary

Make reported a major degradation in EU1 (eu1.make.com), causing possible instability in scenario executions, webhook processing, and platform access. It started at 2026-09-09 16:11 UTC and was resolved at 2026-09-10 10:29 UTC, lasting 18 h 17 min; operational metrics had returned to healthy levels by 09-09 16:59 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-09 16:11 UTC: We are investigating an issue affecting the eu1.make.com region.  Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour
- **monitoring** 2026-09-09 16:59 UTC: Operational metrics on eu1.make.com have returned to healthy levels. While system operations have normalized, our engineering team remains in a monitoring state to verify that performance remains consistent
- **resolved** 2026-09-10 10:29 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-09 16:11 UTC: [Major incident: Degradation on EU1 Region](https://rewindex.com/change/i19863d1574f44e.md)


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Canonical: https://rewindex.com/company/make/incidents/c3xpdwdfvmbh · Markdown: https://rewindex.com/company/make/incidents/c3xpdwdfvmbh.md · JSON: https://rewindex.com/api/v1/companies/make/incidents/c3xpdwdfvmbh · Generated 2026-10-18T11:26:06.764Z