# Make: New users registrations not working

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-19 18:02 UTC · Resolved: 2025-12-19 19:06 UTC · Duration: 1.1 h
- Updates: 4 · Affected components: us1.make.com, Website - us1.make.com, make.com, Website - make.com, eu1.make.com, Website - eu1.make.com, eu2.make.com, Website - eu2.make.com, us2.make.com, Website - us2.make.com
- [Vendor status page: https://stspg.io/n4241tcs34sc](https://stspg.io/n4241tcs34sc)
- [Company: Make](https://rewindex.com/company/make.md)

## Timeline of updates

- **investigating** 2025-12-19 18:02 UTC: We are currently experiencing issues with registrations of new users. Our teams are investigating the cause of the issues. Service functionality is not being affected.
- **identified** 2025-12-19 18:22 UTC: Problem has been identified. Our engineering team is working on the fix.
- **monitoring** 2025-12-19 18:39 UTC: A fix has been implements. New users registration are working again.
- **resolved** 2025-12-19 19:06 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/make/incidents/9w7czxd765p6 · Markdown: https://rewindex.com/company/make/incidents/9w7czxd765p6.md · JSON: https://rewindex.com/api/v1/companies/make/incidents/9w7czxd765p6 · Generated 2026-10-18T10:31:06.013Z