# Make: Dashboard unavailable for some users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-20 08:52 UTC · Resolved: 2026-04-20 09:16 UTC · Duration: 24 min
- Updates: 4 · Affected components: eu1.make.com, Website - eu1.make.com
- [Vendor status page: https://stspg.io/m2dg78k7kkx9](https://stspg.io/m2dg78k7kkx9)
- [Company: Make](https://rewindex.com/company/make.md)

## Summary

Make reported a major outage preventing some users from loading the dashboard on eu1.make.com (Website - eu1.make.com), starting 2026-04-20 08:52 UTC and resolved at 2026-04-20 09:16 UTC; the recorded duration was 23 min. The vendor identified the root cause without describing it and deployed a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-20 08:52 UTC: We are currently experiencing problems with loading the dashboard for some users. The root cause is identified and we are currently deploying the a fix.
- **investigating** 2026-04-20 08:54 UTC: We are currently experiencing problems with loading the dashboard for some users. The root cause is identified and we are currently deploying the a fix.
- **monitoring** 2026-04-20 09:15 UTC: Fix deployed. Monitoring.
- **resolved** 2026-04-20 09:16 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-04-20 08:52 UTC: [Major incident: Dashboard unavailable for some users](https://rewindex.com/change/ie7ca78e4328f84.md)


---
Canonical: https://rewindex.com/company/make/incidents/66frqpwqdy61 · Markdown: https://rewindex.com/company/make/incidents/66frqpwqdy61.md · JSON: https://rewindex.com/api/v1/companies/make/incidents/66frqpwqdy61 · Generated 2026-10-18T11:31:17.702Z