# Mailjet: Login issues with Mailjet Application

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-07-31 05:44 UTC · Resolved: 2024-07-31 11:03 UTC · Duration: 5.3 h
- Updates: 6 · Affected components: Mailjet App
- [Vendor status page: https://stspg.io/jv9613d0lr4f](https://stspg.io/jv9613d0lr4f)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **identified** 2024-07-31 05:44 UTC: The issue has been identified and we are currently working through the fix
- **identified** 2024-07-31 08:13 UTC: The mitigation of the DDoS attack to our application is still in progress.
- **monitoring** 2024-07-31 08:36 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2024-07-31 09:17 UTC: We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.
- **monitoring** 2024-07-31 10:51 UTC: We are continuing to monitor for any further issues.
- **resolved** 2024-07-31 11:03 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-07-31 05:44 UTC: [Critical incident: Login issues with Mailjet Application](https://rewindex.com/change/i3558d5a8794959.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/z6rj3jwfbzc5 · Markdown: https://rewindex.com/company/mailjet/incidents/z6rj3jwfbzc5.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/z6rj3jwfbzc5 · Generated 2026-10-20T03:49:20.468Z