# Mailjet: Passport Builder Inaccessible

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-03 21:44 UTC · Resolved: 2022-11-03 23:15 UTC · Duration: 1.5 h
- Updates: 4 · Affected components: Email Editor, Passport
- [Vendor status page: https://stspg.io/dl23l0t606pp](https://stspg.io/dl23l0t606pp)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2022-11-03 21:44 UTC: We are currently investigating an issue where the Passport page is incorrectly redirecting to Campaigns.
- **identified** 2022-11-03 22:52 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2022-11-03 23:05 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-11-03 23:15 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailjet/incidents/vtn8g999rzdj · Markdown: https://rewindex.com/company/mailjet/incidents/vtn8g999rzdj.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/vtn8g999rzdj · Generated 2026-10-20T00:53:16.139Z