# Mailjet: Connection issues related to Event API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-06 09:07 UTC · Resolved: 2025-07-06 09:26 UTC · Duration: 19 min
- Updates: 3 · Affected components: Event API
- [Vendor status page: https://stspg.io/fkldndpncl43](https://stspg.io/fkldndpncl43)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2025-07-06 09:07 UTC: Our team is currently investigating a potential issue impacting some customers on webhook connection.
- **monitoring** 2025-07-06 09:11 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-07-06 09:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-07-06 09:07 UTC: [Major incident: Connection issues related to Event API](https://rewindex.com/change/ib80e3fd02f18d2.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/svp855sny311 · Markdown: https://rewindex.com/company/mailjet/incidents/svp855sny311.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/svp855sny311 · Generated 2026-10-20T01:31:51.732Z