# Mailjet: Some HTTPS personalized tracking links currently not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-14 11:51 UTC · Resolved: 2022-12-14 17:53 UTC · Duration: 6.0 h
- Updates: 4 · Affected components: Email Content
- [Vendor status page: https://stspg.io/91pkmkg80k4t](https://stspg.io/91pkmkg80k4t)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2022-12-14 11:51 UTC: We are currently investigating this issue.
- **identified** 2022-12-14 16:35 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2022-12-14 16:39 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-12-14 17:53 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-12-14 11:51 UTC: [Major incident: Some HTTPS personalized tracking links currently not working](https://rewindex.com/change/i0a1f2fe4969244.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/sp4xf00d2txg · Markdown: https://rewindex.com/company/mailjet/incidents/sp4xf00d2txg.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/sp4xf00d2txg · Generated 2026-10-20T00:05:38.937Z